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Policies

Memphis ReStore Return Policy 

The Memphis ReStore offers refunds within 30 days of purchase WITH a receipt. Returns on cash purchases valued at more than $100 will be refunded via check from Habitat for Humanity of Greater Memphis. Credit card returns and cash returns under $100 will be processed at the register.

Post-Purchase Hold Policy

Purchased items can remain in the store for up to 3 days to provide customers the opportunity to arrange for pickup. Any items not picked up within those 3 days (or according to special arrangements made with the ReStore manager – a $5 per day, nonrefundable storage fee will apply) will be returned to the sales floor and priced for sale. The customer will not receive a refund or store credit for those items. The customer can receive a donation receipt for the amount of the purchase, if requested. The HFHGM ReStore is not responsible for any items left in the store. The hours for picking up items in the ReStore are 10 a.m. until 4:00 pm., Tuesday through Saturday.

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