Volunteer Engagement Manager
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Volunteer Engagement Manager

Date: Feb. 2023
Classification: Full-time, Exempt
Location: Memphis, TN

Starting Salary: $48,000

The Volunteer Engagement Manager is responsible for developing and implementing strategy focused on the recruitment, training, recognition, and retention of volunteers for all programs. This position will manage volunteer groups, champion relationships, and grow existing partnerships.

Duties & Responsibilities

·        Manages all aspects of the Habitat volunteer program, including recruitment, training, scheduling, communication, and recognition for housebuilding, theme builds, ReStore, Rock the Block, and special events.

·        Develops and manages the volunteer registration process/system.

·        Develops and manages the volunteer orientation and training process for the Habitat ReStore and Construction-related activities.

·        Manages ReStore partnerships with community and alternative work programs.

·        Works alongside Construction and ReStore staff as key liaison with Volunteer Leader Committee.

·        Speaks to current and potential volunteer groups to promote the mission of Habitat.

·        Collaborates with Development Manager to cultivate sponsor relationships and ensure a superior volunteer experience.

·        Collaborates with Development Coordinator on volunteer project logistics, including lunches, ice, tents and other items.

·        Occasionally leads volunteer groups in the ReStore as needed to support store staff.


Education & Experience

·        Bachelor’s Degree with 3 years of experience or 5 years of experience in volunteer engagement/coordination, recruitment, training, customer service, or related field required.

·        Volunteer registration/donor database experience preferred. Salesforce and Volunteer Hub experience a plus.

·        Superior organizational and time management skills required.

·        Advanced knowledge of Microsoft Office preferred. Experience with social media, photography, the Adobe suite, or other design/video production software a plus.


Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, based on the needs of the business. Evening and weekend work will be required as job duties demand.


How to Apply
Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to habitathr@memphishabitat.com. Make sure to include the position title in the subject line of the email. No phone calls please. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted. Please note the selected candidate will be required to meet employment verification requirements, pass pre-employment screenings, background checks, and sex offender registry checks.

About Habitat for Humanity of Greater Memphis
Habitat for Humanity’s vision is a world where everyone has a decent place to live, and since 1983, Habitat for Humanity of Greater Memphis has been working to realize that vision in Shelby County. Memphis Habitat partners with people in our community to help them build or improve places they can call home through new home construction, rehabilitation work and Aging in Place home modifications for seniors. Our employees enjoy a relaxed work environment and a real opportunity to make a difference in our community. Habitat for Humanity is an equal opportunity employer.