No Surprises, Just Our Policies

Return Policy

The Memphis ReStore does not allow refunds for purchases, with the exception of appliances and electronics. To receive a refund for these items, the customer must provide the receipt and return the items within 30 days of the original purchase date.
 

Hold Policy

Memphis ReStore does not hold items that have not been purchased. Purchased items can remain in the store for up to three days to allow customers time to arrange for pickup. Items not picked up within that timeframe will be returned to the sales floor and priced for resale. The customer will not receive a refund or store credit for those items. The customer can receive a donation receipt for the amount of the purchase, if requested. The Memphis ReStore is not responsible for any items left in the store. The hours for picking up items are 11 a.m. to 4 p.m., Tuesday, Wednesday, Friday, or Saturday.
 

Rewards Program Info

This program is currently being finalized by our team. Please check back soon for updates!